|
the
management or completion of a function by a
third party vendor or service provider. Outsourcing
is also referred to as "contracting out" by
many people.
Outsourcing began to catch steam in the business
world during the 1990's.
It
was at this time that business was really starting
to boom, and people all over the world were
searching for ways to lower their costs, while
still being able to get all of their work done.
The term "outsourcing" began to become very
popular in the 90's due to the boom of the internet,
and the high tech industry. These companies
were just getting started so they were not large
enough to handle all of the needs that were
required of them.
At
this point, these tech companies began to outsource
projects to experts in the field so that they
did not have to hire on new employees to complete
them. The first jobs that were widely
outsourced in the 90's were customer service
representatives. High tech companies would hire
these reps to answer incoming calls by people
that were in need of tech support.
On
the other side of the spectrum, the companies
that actually do the outsourcing are not the
only ones to take advantage of this trend. Many
people that are experts in their field have
found out that they can offer their service
to companies all over the world.
This has allowed thousands of people to start
their own business by becoming a contractor
that companies hire when they are looking to
outsource internal projects.
Outsourcing
has changed the way of doing business forever.
It offers many advantages to companies that
are looking for expertise in a certain field,
as well as to people who are looking to use
their knowledge to make a living as a contractor.
|